First of all thank you for using our products!
The company's products are protected by patents. To protect your rights, you will receive the following services if you purchase the genuine product.
I. Contact Information:
If there is any quality problem, please contact after-sales service department or local agents, so as to get the first time to get timely and effective treatment;
Two, one of the following circumstances can not enjoy the "three guarantees" service:
1. Failure caused by failure to operate according to the operating instructions;
2. Does not meet the working conditions of the speaker;
3. Unauthorized disassembly or man-made damage;
4. Other faults caused by force majeure;
5. Quality problems caused by transportation after the product is sold;
6. No barcode, serial number, invoice, etc.;
7. Beyond the warranty period;
Iii. Warranty scope:
Product appearance, packaging, instructions, etc. are not covered by warranty;
Iv. Warranty Period:
Within three months from the date of purchase of the company's products (the date of official purchase invoice shall prevail, the same below), the user can replace a new phone of the same model if the earphone fails during normal use and there is no appearance damage and accessories are complete.
Users from the date of purchase of the company's products within one year, the normal use of the process of failure, our company provides free warranty service, the need to replace parts only charge materials;
Please read the instructions carefully before using the product
Vi. Dongguan STM Electroacoustic Technology Co., Ltd. is guaranteed for one year.